Shipping Policy
At A.T.O. Health, we are committed to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines our shipping procedures, delivery timeframes, and your responsibilities to ensure a smooth delivery process.
Order Processing and Shipping Timeframes
All orders are processed and shipped from our warehouse within 1-2 business days of receipt. Orders placed before 12:00 PM (noon) Eastern Standard Time (EST) on a business day will be shipped on the same day. Orders placed after 12:00 PM EST will be shipped on the following business day. Business days are Monday through Friday, excluding federal holidays in the United States.
Shipping Options and Costs
We offer the following shipping options for domestic orders within the United States:
•Standard Shipping: Our standard shipping option typically takes 5-7 business days for delivery. We offer free standard shipping on all orders over $30.
•Expedited Shipping: For faster delivery, we offer expedited shipping options, which typically take 2-3 business days. Shipping costs for expedited shipping are calculated at checkout based on the weight of your order and your location.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website.
Incorrect Shipping Address
It is your responsibility to ensure that the shipping address you provide is accurate and complete. We are not responsible for delays, losses, or additional charges that result from an incorrect or incomplete shipping address. If an order is returned to us due to an incorrect address, we will contact you to arrange for reshipment at your expense.
Returns and Refunds Policy
We are confident that you will be satisfied with our products. However, if you are not completely satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date, subject to the conditions below.
Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For health and safety reasons, we cannot accept returns of opened or used sinus rinse packets.
How to Initiate a Return
To initiate a return, please contact our customer service team at [Your Email Address] to request a Return Merchandise Authorization (RMA) number. Please include your order number and the reason for your return in your email. We will provide you with instructions on how to return your product.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service to ensure that we receive your return. We are not responsible for returns that are lost or damaged in transit.
Refunds
Once we receive and inspect your returned product, we will send you an email to notify you that we have received your item. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days. Please note that shipping costs are non-refundable.
Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us immediately at [Your Email Address]. We will arrange for a replacement to be sent to you at no additional cost. We may require you to provide photographic evidence of the damage or defect.
Contact Us
If you have any questions about our Shipping and Returns Policy, please do not hesitate to contact us at atoproductservice@gmail.com
Delivery is available to Alaska and Hawaii; however, an additional Shipping and Handling fee will apply. This fee will be quoted at checkout. Additional transit time may also be required.Delivery is not available to Puerto Rico.
A.T.O. Health 100 Sinus Rinse Packets - Universal Nasal Irrigation SolutionUnlock Clear Breathing and Lasting Sinus Relief with A.T.O. HealthExperience the next level of nasal hygiene with A.T.O. Health's 100 Sinus Rinse Packets. Our premium, all-natural saline solution is expertly formulated to provide gentle yet effective relief from sinus congestion, allergies, and nasal irritation. Whether you're a seasoned neti pot user or new to the world of nasal irrigation, our universal packets are designed to work seamlessly with any sinus rinse device, including NeilMed, Navage, and traditional jal neti pots.Why Choose A.T.O. Health for Your Daily Nasal Wash?•Universal Compatibility: Our sinus rinse packets are designed to be compatible with all nasal irrigation systems. No matter what device you use, you can enjoy the benefits of our premium saline solution.•Optimal Formulation: Each packet contains a precise blend of USP-grade sodium chloride and sodium bicarbonate, creating a pH-balanced, isotonic solution that soothes and moisturizes your nasal passages without any burning or stinging.•Multi-Purpose Use: A.T.O. Health's saline solution is not just for sinus relief. It's also an excellent choice for piercing aftercare, providing a sterile solution to keep your new piercings clean and promote healing.•Exceptional Value: We believe that everyone deserves to breathe clearly. That's why we offer our 100-count box of sinus rinse packets at a competitive price, giving you a high-quality, affordable alternative to more expensive brands.The A.T.O. Health Difference: More Than Just Neti Pot SaltUnlike other brands that offer just plain neti pot salt, our sinus rinse packets are formulated to provide a complete nasal wash experience. The addition of sodium bicarbonate helps to thin mucus and reduce inflammation, making it easier to flush out allergens, irritants, and germs. This makes our solution ideal for daily use, especially during allergy season or when you're feeling under the weather.How to Use A.T.O. Health Sinus Rinse Packets1.Fill your sinus rinse bottle or neti pot with 8 oz (240 ml) of warm, distilled, or previously boiled water.2.Empty one A.T.O. Health sinus rinse packet into the water.3.Shake or stir until the solution is completely dissolved.4.Follow the instructions for your specific nasal irrigation device to perform the sinus rinse.5.Enjoy the feeling of clear, refreshed sinuses!Your Go-To Solution for Sinus Health and Piercing AftercareWhether you're looking for a reliable daily sinus rinse, a natural remedy for nasal congestion, or a safe and effective saline solution for piercing aftercare, A.T.O. Health has you covered. Take the A.T.O. Rinse Challenge and discover the difference that a high-quality, all-natural sinus rinse can make in your life.